Shipping Policy
We strive to ship all products within 1-5 business days. High order volumes can lead to extended shipping and processing times.
USPS First Class Mail is not insured. We will not be able to provide assistance if your package is lost, stolen, or undelivered. In the event of a delivery anomaly, you will need to work directly with USPS for resolution.
International
Orders outside of the U.S. are initially shipped by FedEx, UPS, and USPS. Packages may be transferred to your country’s local carrier. Shipping rates are calculated at the time of your order.
Please Note:
Processing time in customs may delay the estimated arrival time.
Import duties, taxes, and other fees are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.
RADDHealth is not responsible in the event of damage, delays, loss, or theft during transit. Claims must be filed with the carrier. If the package is ineligible for a claim or the claim is denied, RADDHealth is not responsible for providing compensation.
International Shipping Locations
Although we ship to most locations around the world, we do not currently ship to Africa, Germany, Kuwait, Belgium, Mexico, Spain, Belarus, Iraq, Liberia, Somalia, Ukraine, Yemen, Zimbabwe, Russia, Congo-Brazzaville*, or Congo-Kinshasu*.